Stay connected with a powerful ticketing app
Empower users and service providers with a simple, accessible, and multi-language service request system that they will enjoy using. Create optimal workflows and efficiencies with automatic routing of work orders and SLA control.
Take full charge of your facility operations
Handle maintenance requests, track activities progress, manage suppliers, and provide speedy and efficient services across departments.
Stay connected
Be informed directly by your customers about their service needs and requests. Keep track of time to resolution and satisfaction scores, so you can be sure your users are getting the level of service they deserve.
Resolve requests quickly and efficiently
No time wasted on manual allocation of requests with our patented automatic service request routing engine. Service providers receive the information they need to resolve any request quickly and efficiently with digital forms, in-app photos, documents, and internal chat features.
Our features
-
Vendor management
Ensure requests are completed on time and up to your standard of service with our smart SLA engine and satisfaction surveys.
-
Digitize processes
Add digital forms, checklists, photos, documents, and approvals to service requests.
-
Meet your users where they are
Allow users to submit service requests through WhatsApp, Facebook, and Instagram.
-
Manage with security
Deliver best-in-class service without compromising on security, with our GDPR compliant and ISO-certified platform.
-
Eliminate digital access barriers
Provide your users with a multi-language, fully-accessible platform.