We take care of almost every imaginable facilities management need. We help organizations reduce facility management costs and inefficiencies through our Asset Management and Operational Services modules, while delivering exceptional user experience and value-added services catered to your users through our Community Marketplace module.

Appgrade is available as a mobile app and a web app which can be accessed on desktops and tablets. The web version can be accessed through your internet browser at servicesapp-pro.com and does not require any downloads. The mobile app can be downloaded from Google Play and the App Store.

Absolutely, our Asset Management module is a comprehensive solution for managing annual planned preventative, work-plans, service agreements, contracts, EHS, work-orders, compliance requirements, training activities and more.

Our Operational Services module is a patented service request system, optimizing facility operations by automating and streamlining processes, through automatic routing of tickets, smart SLA engine, digital forms, checklists, photos and documents, internal chat, QR code scanning, and WhatsApp integration.

Yes, Appgrade is flexible and customizable. You can select your organization’s “popular” categories, as well as fully customize your service request categories and sub-categories, and your Community Marketplace platform.

Appgrade is a cloud-based solution with a quick and simple implementation process. The timeline varies according to each organization’s customization requirements, but our plug & play version can be up and running in no time!

Yes! We’re passionate about running sustainable operations through technology and automating processes. With our open API, we can integrate with almost any software or IoT device to provide a one-stop-shop and harmonize your facility data.

Yes, Appgrade has a Dress & Press feature, allowing each organization to brand the app according to their branding, including theme color, logo and photos.

Yes, Appgrade is a facilities management app that serves all stakeholders – site managers, admins, service providers and end-users. User access is based on permissions, so each user can access exactly the information they should be able to see.

Appgrade supports 42 languages. Our default version currently includes English, German, French, Spanish, Russian, Arabic and Hebrew.

We have taken measures to remove digital barriers for visually and hearing-impaired people. Our app is accessible to everyone.

Ensuring our app is secure and keeping our customers’ data safe is of the highest priority to us. We are GDPR compliant and have obtained three international ISO certificates for privacy, cyber security, and information systems security. Read more here and check out our privacy policy here.

Log in with your company name (which is usually the name of your organization in English but can be found in the initial welcome email you received from Appgrade) and email or phone number. Next, you will receive a one-time code to your email/phone. Select “keep me signed in” so you don’t need to go through the log in process next time! contact support@appgrade.com for assistance.

If your company is an Appgrade customer, you should reach out to your facility manager or admin for approval.